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Feedback Collection Protocol

How to gather structured feedback and translate it into DNA document refinements.

Claude Code Knowledge Pack7/10/2026

Overview

Feedback Collection Protocol

How to gather structured feedback and translate it into DNA document refinements.


Purpose

Feedback serves two goals:

  1. Improve the current drafts — Fix what didn't work for this piece
  2. Improve the DNA document — Make future drafts more accurate

This protocol ensures you capture both effectively.


When to Collect Feedback

Primary Feedback Point

After delivering drafts and before iteration:

"Before we revise, I'd like to capture what worked and what didn't..."

Secondary Feedback Points

  • After each iteration round
  • When the user signals completion: "Good enough, I'll take it from here"
  • If the session is ending without iteration

The Structured Questions

Ask these three questions:

Question 1: What Worked

"What felt most authentically 'you' in these drafts?"

Listen for:

  • Specific lines or passages
  • Patterns that felt right
  • Tone confirmations
  • "You nailed the..." statements

What it tells you:

  • Patterns to reinforce in iteration
  • DNA document patterns that are accurately captured
  • High-confidence areas

Question 2: What Didn't Work

"Anything that felt off or not quite your voice?"

Listen for:

  • Specific lines that felt wrong
  • "I'd never say it that way"
  • Tone mismatches
  • Word choice objections
  • Structure complaints

What it tells you:

  • Anti-patterns to avoid
  • DNA document gaps
  • Misunderstandings to correct

Question 3: Pattern Guidance

"Any patterns I should lean into more, or avoid going forward?"

Listen for:

  • Explicit instructions for future
  • Preferences becoming clear
  • "More of this, less of that"
  • New information not in DNA document

What it tells you:

  • DNA document updates needed
  • Adjustments for iteration
  • New patterns to capture

Asking Follow-Up Questions

If Feedback Is Vague

User says: "It felt a little off"

Follow up: "Can you point to specific lines or sections? Was it the word choice, tone, structure, or something else?"

If Feedback Is About One Draft

User says: "Draft A was better"

Follow up: "What made A feel more like you? Anything from B worth preserving?"

If Feedback Is Contradictory

User says: "It was too casual but also too stiff"

Follow up: "Can you help me understand—which parts felt too casual, and which too stiff? Different sections, maybe?"

If Feedback Introduces New Information

User says: "I never use exclamation points"

Follow up: "Good to know—I don't think that's in your DNA document. Noted for this piece and suggesting we add it to your profile."


Mapping Feedback to Categories

Feedback TypeExampleCategory
"That line was perfect"Positive specificPattern confirmation
"That whole section felt like me"Positive generalTone/structure confirmation
"I'd never use that word"Negative specificWord anti-pattern
"The opening felt forced"Negative structuralOpening style gap
"Too formal"Negative toneTemperature mismatch
"More of the short punchy sentences"DirectivePattern reinforcement
"Less hedging language"DirectiveAnti-pattern addition
"You captured my humor perfectly"Dimension confirmationHumor approach validated

Translating Feedback to DNA Refinements

Step 1: Identify the Update Type

FeedbackDNA Update Type
Word to avoidAdd to Anti-Patterns table
Pattern to avoidAdd to "Don't Do This"
Pattern that workedNote in Voice Profile dimension
Missing patternAdd to "Do This" or dimension
Decision rule revealedAdd to "When Uncertain"
Tone guidanceAdjust Tone & Attitude section

Step 2: Draft the Refinement Suggestions

Use this format:

## Suggested DNA Refinements

Based on your feedback, consider these updates to your Voice DNA Document:

**Add to Anti-Patterns:**

- "[specific pattern]" — [why it doesn't fit, based on feedback]

**Strengthen in Voice Profile:**

- [Dimension name]: [what to add or emphasize]

**Add to "Do This":**

- [specific instruction derived from feedback]

**Add to "Don't Do This":**

- [specific avoidance derived from feedback]

**Add to "When Uncertain":**

- [decision rule that emerged from feedback]

You can apply these yourself or run a refinement session with the
writing-dna-discovery skill.

Step 3: Be Specific and Actionable

Not this:

"Update word choice section"

This:

"Add to Anti-Patterns: 'utilize' — you noted 'I always say use, never utilize'"

Not this:

"Adjust tone"

This:

"Strengthen in Tone & Attitude: Add that you prefer 'direct assertion over hedging' — when I hedged in paragraph 3, you flagged it as 'not you'"


Refinement Examples

Example 1: Word Anti-Pattern

Feedback: "I'd never say 'leverage'—that's corporate speak"

Refinement:

Add to Anti-Patterns:

  • "leverage" — corporate jargon; use "use" or specific alternatives

Example 2: Structural Pattern

Feedback: "I don't start pieces with questions—that's clickbait"

Refinement:

Add to "Don't Do This":

  • Don't open with rhetorical questions—feels clickbait

Strengthen in Opening & Closing:

  • Add: "Avoids question openings; prefers statement hooks or scene-setting"

Example 3: Tone Adjustment

Feedback: "Draft B was closer but still too measured—I'm more assertive than that"

Refinement:

Strengthen in Tone & Attitude:

  • Confidence Style: Shift from "measured" to "directly assertive"
  • Add: "Rarely hedges; makes claims confidently"

Add to "When Uncertain":

  • When in doubt, assert rather than hedge

Example 4: Missing Pattern Discovered

Feedback: "You know what I do that you missed? I always end paragraphs with short sentences"

Refinement:

Add to "Do This":

  • End paragraphs with short, punchy sentences

Strengthen in Paragraph & Structure:

  • Add: "Paragraph endings are typically short sentences that land with weight"

Handling Edge Cases

Contradictory Feedback

If feedback contradicts the DNA document:

  1. Note the contradiction
  2. Ask for clarification: "Your DNA document says X, but you're saying Y—has this changed, or is it context-specific?"
  3. Suggest a refinement that clarifies

Feedback Outside Voice Scope

If feedback is about content, not voice:

  • Acknowledge it
  • Apply it to iteration
  • Don't add it to DNA refinements (it's task-specific, not voice-specific)

Implicit Feedback

If user just makes edits without explaining:

  • "I noticed you changed [X] to [Y]—is that a pattern I should follow generally, or specific to this piece?"

Feedback That Reveals DNA Error

If feedback shows the DNA document is wrong:

"It sounds like the DNA document may have this backwards. Should I suggest updating [dimension] to reflect what you're telling me now?"


Refinement Suggestion Format

Complete Template

## Suggested DNA Refinements

Based on your feedback, consider these updates to your Voice DNA Document:

### Add to Anti-Patterns

| Pattern to Avoid | Why It's Wrong for You    |
| ---------------- | ------------------------- |
| [pattern]        | [reasoning from feedback] |

### Strengthen in Voice Profile

**[Dimension Name]:**

- Current status: [if known]
- Suggested addition: [specific pattern or note]
- Reasoning: [what feedback revealed this]

### Update Ghost Writer Briefing

**Add to "Do This":**

- [instruction]

**Add to "Don't Do This":**

- [avoidance]

**Add to "When Uncertain":**

- [decision rule]

### Other Adjustments

[Any other DNA updates not fitting above categories]

---

You can apply these yourself or run a refinement session with the
writing-dna-discovery skill.

Quick Feedback Collection

If time is short or user is done:

"Quick check before you go:

  1. Anything to definitely avoid next time?
  2. Anything I nailed that I should keep doing?

I'll note these for your DNA document."


After Feedback Collection

If Iterating

Apply feedback to revisions immediately:

  • Avoid the patterns they flagged
  • Lean into what worked
  • Ask if specific changes address their concerns

If Session Ending

  1. Deliver DNA refinement suggestions
  2. Summarize what you learned
  3. Offer: "Run a Writing DNA Discovery refinement session to formalize these updates?"

Key Principles

  1. Listen for specifics — Vague feedback needs follow-up
  2. Map to DNA structure — Every insight should have a home
  3. Be concrete — Refinement suggestions should be copy-pasteable
  4. Capture reasoning — Future sessions benefit from "why"
  5. Distinguish voice from content — Only voice feedback becomes DNA updates