Feedback Collection Protocol
How to gather structured feedback and translate it into DNA document refinements.
Overview
Feedback Collection Protocol
How to gather structured feedback and translate it into DNA document refinements.
Purpose
Feedback serves two goals:
- Improve the current drafts — Fix what didn't work for this piece
- Improve the DNA document — Make future drafts more accurate
This protocol ensures you capture both effectively.
When to Collect Feedback
Primary Feedback Point
After delivering drafts and before iteration:
"Before we revise, I'd like to capture what worked and what didn't..."
Secondary Feedback Points
- After each iteration round
- When the user signals completion: "Good enough, I'll take it from here"
- If the session is ending without iteration
The Structured Questions
Ask these three questions:
Question 1: What Worked
"What felt most authentically 'you' in these drafts?"
Listen for:
- Specific lines or passages
- Patterns that felt right
- Tone confirmations
- "You nailed the..." statements
What it tells you:
- Patterns to reinforce in iteration
- DNA document patterns that are accurately captured
- High-confidence areas
Question 2: What Didn't Work
"Anything that felt off or not quite your voice?"
Listen for:
- Specific lines that felt wrong
- "I'd never say it that way"
- Tone mismatches
- Word choice objections
- Structure complaints
What it tells you:
- Anti-patterns to avoid
- DNA document gaps
- Misunderstandings to correct
Question 3: Pattern Guidance
"Any patterns I should lean into more, or avoid going forward?"
Listen for:
- Explicit instructions for future
- Preferences becoming clear
- "More of this, less of that"
- New information not in DNA document
What it tells you:
- DNA document updates needed
- Adjustments for iteration
- New patterns to capture
Asking Follow-Up Questions
If Feedback Is Vague
User says: "It felt a little off"
Follow up: "Can you point to specific lines or sections? Was it the word choice, tone, structure, or something else?"
If Feedback Is About One Draft
User says: "Draft A was better"
Follow up: "What made A feel more like you? Anything from B worth preserving?"
If Feedback Is Contradictory
User says: "It was too casual but also too stiff"
Follow up: "Can you help me understand—which parts felt too casual, and which too stiff? Different sections, maybe?"
If Feedback Introduces New Information
User says: "I never use exclamation points"
Follow up: "Good to know—I don't think that's in your DNA document. Noted for this piece and suggesting we add it to your profile."
Mapping Feedback to Categories
| Feedback Type | Example | Category |
|---|---|---|
| "That line was perfect" | Positive specific | Pattern confirmation |
| "That whole section felt like me" | Positive general | Tone/structure confirmation |
| "I'd never use that word" | Negative specific | Word anti-pattern |
| "The opening felt forced" | Negative structural | Opening style gap |
| "Too formal" | Negative tone | Temperature mismatch |
| "More of the short punchy sentences" | Directive | Pattern reinforcement |
| "Less hedging language" | Directive | Anti-pattern addition |
| "You captured my humor perfectly" | Dimension confirmation | Humor approach validated |
Translating Feedback to DNA Refinements
Step 1: Identify the Update Type
| Feedback | DNA Update Type |
|---|---|
| Word to avoid | Add to Anti-Patterns table |
| Pattern to avoid | Add to "Don't Do This" |
| Pattern that worked | Note in Voice Profile dimension |
| Missing pattern | Add to "Do This" or dimension |
| Decision rule revealed | Add to "When Uncertain" |
| Tone guidance | Adjust Tone & Attitude section |
Step 2: Draft the Refinement Suggestions
Use this format:
## Suggested DNA Refinements
Based on your feedback, consider these updates to your Voice DNA Document:
**Add to Anti-Patterns:**
- "[specific pattern]" — [why it doesn't fit, based on feedback]
**Strengthen in Voice Profile:**
- [Dimension name]: [what to add or emphasize]
**Add to "Do This":**
- [specific instruction derived from feedback]
**Add to "Don't Do This":**
- [specific avoidance derived from feedback]
**Add to "When Uncertain":**
- [decision rule that emerged from feedback]
You can apply these yourself or run a refinement session with the
writing-dna-discovery skill.
Step 3: Be Specific and Actionable
Not this:
"Update word choice section"
This:
"Add to Anti-Patterns: 'utilize' — you noted 'I always say use, never utilize'"
Not this:
"Adjust tone"
This:
"Strengthen in Tone & Attitude: Add that you prefer 'direct assertion over hedging' — when I hedged in paragraph 3, you flagged it as 'not you'"
Refinement Examples
Example 1: Word Anti-Pattern
Feedback: "I'd never say 'leverage'—that's corporate speak"
Refinement:
Add to Anti-Patterns:
- "leverage" — corporate jargon; use "use" or specific alternatives
Example 2: Structural Pattern
Feedback: "I don't start pieces with questions—that's clickbait"
Refinement:
Add to "Don't Do This":
- Don't open with rhetorical questions—feels clickbait
Strengthen in Opening & Closing:
- Add: "Avoids question openings; prefers statement hooks or scene-setting"
Example 3: Tone Adjustment
Feedback: "Draft B was closer but still too measured—I'm more assertive than that"
Refinement:
Strengthen in Tone & Attitude:
- Confidence Style: Shift from "measured" to "directly assertive"
- Add: "Rarely hedges; makes claims confidently"
Add to "When Uncertain":
- When in doubt, assert rather than hedge
Example 4: Missing Pattern Discovered
Feedback: "You know what I do that you missed? I always end paragraphs with short sentences"
Refinement:
Add to "Do This":
- End paragraphs with short, punchy sentences
Strengthen in Paragraph & Structure:
- Add: "Paragraph endings are typically short sentences that land with weight"
Handling Edge Cases
Contradictory Feedback
If feedback contradicts the DNA document:
- Note the contradiction
- Ask for clarification: "Your DNA document says X, but you're saying Y—has this changed, or is it context-specific?"
- Suggest a refinement that clarifies
Feedback Outside Voice Scope
If feedback is about content, not voice:
- Acknowledge it
- Apply it to iteration
- Don't add it to DNA refinements (it's task-specific, not voice-specific)
Implicit Feedback
If user just makes edits without explaining:
- "I noticed you changed [X] to [Y]—is that a pattern I should follow generally, or specific to this piece?"
Feedback That Reveals DNA Error
If feedback shows the DNA document is wrong:
"It sounds like the DNA document may have this backwards. Should I suggest updating [dimension] to reflect what you're telling me now?"
Refinement Suggestion Format
Complete Template
## Suggested DNA Refinements
Based on your feedback, consider these updates to your Voice DNA Document:
### Add to Anti-Patterns
| Pattern to Avoid | Why It's Wrong for You |
| ---------------- | ------------------------- |
| [pattern] | [reasoning from feedback] |
### Strengthen in Voice Profile
**[Dimension Name]:**
- Current status: [if known]
- Suggested addition: [specific pattern or note]
- Reasoning: [what feedback revealed this]
### Update Ghost Writer Briefing
**Add to "Do This":**
- [instruction]
**Add to "Don't Do This":**
- [avoidance]
**Add to "When Uncertain":**
- [decision rule]
### Other Adjustments
[Any other DNA updates not fitting above categories]
---
You can apply these yourself or run a refinement session with the
writing-dna-discovery skill.
Quick Feedback Collection
If time is short or user is done:
"Quick check before you go:
- Anything to definitely avoid next time?
- Anything I nailed that I should keep doing?
I'll note these for your DNA document."
After Feedback Collection
If Iterating
Apply feedback to revisions immediately:
- Avoid the patterns they flagged
- Lean into what worked
- Ask if specific changes address their concerns
If Session Ending
- Deliver DNA refinement suggestions
- Summarize what you learned
- Offer: "Run a Writing DNA Discovery refinement session to formalize these updates?"
Key Principles
- Listen for specifics — Vague feedback needs follow-up
- Map to DNA structure — Every insight should have a home
- Be concrete — Refinement suggestions should be copy-pasteable
- Capture reasoning — Future sessions benefit from "why"
- Distinguish voice from content — Only voice feedback becomes DNA updates